Support客服支援
Need help with CalActive? We're happy to help.使用 CalActive 遇到問題嗎？我們很樂意協助你。
Email us and we'll get back to you as soon as we can:歡迎來信，我們會盡快回覆：
contact@calactive.appTo help us respond faster, please include your device model, iOS version and a short description or screenshot of the issue.為了更快幫你處理，請附上手機型號、iOS 版本，以及問題的簡短說明或截圖。
Manage or cancel your subscription管理或取消訂閱
Subscriptions are handled by Apple. On your iPhone, open Settings → tap your name → Subscriptions → CalActive. Cancel at least 24 hours before the end of the current period to avoid being charged for the next one.訂閱由 Apple 管理。在 iPhone 上開啟「設定」→ 點選你的名字 →「訂閱項目」→「CalActive」。請在當期結束前至少 24 小時取消，以免被收取下一期費用。
Delete your account刪除帳號
In the app, open the menu (☰) on the Home screen and tap Delete Account. This deletes your account and its data. Deleting your account does not cancel your Apple subscription, so cancel that separately as described above. See the Privacy Policy for details.在 App 首頁開啟選單（☰），點選 Delete Account，即可刪除帳號及其資料。刪除帳號不會取消 Apple 訂閱，請依上方說明另外取消。詳情請見隱私權政策。
Refunds退款
Payments are processed by Apple, so refund requests are handled by Apple at reportaproblem.apple.com.付款由 Apple 處理，退款申請請至 reportaproblem.apple.com 向 Apple 提出。
Food photo results look off?拍照辨識結果不太準？
AI estimates can vary with lighting, angle and mixed dishes. You can adjust any entry before saving, or log the food by barcode, the Food Library or by typing what you ate.AI 估算會受到光線、角度和混合料理影響。你可以在儲存前調整數值，或改用掃條碼、食物資料庫或直接打字記錄。
Health disclaimer健康聲明
CalActive provides estimates for general fitness and wellness purposes and is not medical advice. Talk to your doctor before starting a new diet or exercise program.CalActive 提供的數值為一般健身與健康用途的估算，並非醫療建議。開始新的飲食或運動計畫前，請先諮詢醫師。